Warranty - Every Rising Rides Vehicle Is Covered
A genuine registered policy on every vehicle we sell, backed by one of Australia's most trusted warranty providers.
Backed by Australian Warranty Network (AWN)
All Rising Rides warranties are issued through Australian Warranty Network Pty Ltd (trading as AWN Insurance), one of Australia's most trusted warranty providers, with 30+ years experience, 8 consecutive ProductReview Awards, and over $205 million in claims paid to Australian vehicle owners.
Australian Warranty Network Pty Ltd (trading as AWN Insurance) · AFS Licence No. 246469 · ABN 78 075 483 206 · (07) 3802 5577 · awninsurance.com.au
8x
ProductReview Award Winner (2019-2026)
4.9/5
From 2,400+ Reviews
$205M+
In Claims Paid
Since 1992
In Business for 30+ Years
We don't hand you the keys and wish you luck. Every vehicle we sell is covered by a genuine, regulated AWN insurance policy (AFS Licence No. 246469), not a “we'll decide if we feel like it” discretionary warranty. If something goes wrong, you're not left arguing with fine print. You're covered.
Whether you're buying a 4WD HiAce, a fully converted campervan, or a motorhome, your vehicle leaves us covered Australia-wide.
That's the part most people never check when they buy a car. It's the part we made sure of before we sold you one.
What's included
5-year coverage
Classic 60 Month Category A cover. Core Components up to $1,750 per claim, Additional Components up to $1,000 per claim. Total benefit limit up to $120,000 or your vehicle's market value, whichever is lower.
Mechanical & electrical
Engine, transmission, drivetrain, differential, cooling, electrical, braking, steering, fuel system, turbo, air conditioning and more. Full component list is in your warranty document.
Australia-wide coverage
Valid at AWN-approved repairers anywhere in the country. Whether you are in Sydney or outback Queensland, you are covered.
Towing, accommodation & car hire
If your vehicle breaks down more than 400km from home and repairs take over 48 hours, AWN reimburses up to $100 each for towing, accommodation, and car hire.
Labour & parts
Both parts and labour for eligible repairs are covered. Use an AWN-approved repairer and AWN pays them directly, so you are not out of pocket. Prefer your own mechanic? Pay the bill yourself and AWN will reimburse you.
Transferable
Warranty transfers to a new owner for $75. This adds genuine resale value when you eventually sell.
Keeping your warranty valid
One important obligation: your vehicle must be serviced every 10,000km or 6 months, whichever comes first. You can use any licensed mechanic of your choice and it does not have to be a Toyota dealer. Keep your receipts and submit service records to AWN via awninsurance.com.au or claims@theclaimshub.com.au.
How to make a claim
Step 1
Contact AWN before authorising any repairs
Phone: (07) 3802 5577 | Online 24/7: awninsurance.com.au | Email: claims@theclaimshub.com.au | Hours: Mon-Fri 8:15am-5:15pm AEST
Step 2
Take your vehicle to a licensed repairer
Any licensed workshop in Australia works. Choosing an AWN-approved repairer speeds things up, since AWN pays them directly.
Step 3
Your repairer sends AWN the diagnosis and quote
AWN assesses the claim, on average within about two hours.
Step 4
AWN pays the repairer, or reimburses you
Approved claims are paid directly to an AWN-approved repairer. Paid your own mechanic instead? AWN reimburses you.
Frequently asked questions
Questions about your warranty? Contact us and we'll point you in the right direction, or reach AWN directly on (07) 3802 5577 or awninsurance.com.au.
AWN Insurance · PO Box 4301, Loganholme QLD 4129 · Phone: (07) 3802 5577
Email: claims@theclaimshub.com.au · Web: awninsurance.com.au · Office hours: Monday-Friday 8:15am-5:15pm AEST · Online claims: 24/7
Cover, benefit limits, exclusions and eligibility are set out in the AWN Product Disclosure Statement (PDS). Please read the PDS for full terms and conditions. Australian Warranty Network Pty Ltd trading as AWN Insurance, ABN 78 075 483 206, AFS Licence No 246469.