Warranty - Every Rising Rides Vehicle Is Covered
A genuine registered policy on every vehicle we sell, backed by one of Australia's most trusted warranty providers.
Backed by Australian Warranty Network (AWN)
All Rising Rides warranties are issued through AWN Pty Ltd, one of Australia's most trusted warranty providers, with 30+ years experience, 8 consecutive ProductReview Awards, and over $205 million in claims paid to Australian vehicle owners.
AWN Pty Ltd · AFS Licence No. 246469 · ABN 78 075 483 206 · (07) 3802 5577 · awninsurance.com.au
8 Years
ProductReview Award Winner in a Row
4.7/5
From 2,319+ Reviews
$205M+
In Claims Paid
Since 1992
In Business for 30+ Years
Every vehicle we sell comes with a genuine warranty, not a sticker and not a promise, but a real, registered policy backed by one of Australia's most established warranty providers.
Whether you're buying a 4WD HiAce, a fully converted campervan, or a motorhome, your vehicle leaves us covered Australia-wide.
What's included
5-year coverage
Classic 60 Month Category A cover. Core Components up to $1,750 per claim, Additional Components up to $1,000 per claim. Total benefit limit up to $120,000.
Mechanical & electrical
Engine, transmission, drivetrain, differential, cooling, electrical, braking, steering, fuel system, turbo, air conditioning and more. Full component list is in your warranty document.
Australia-wide coverage
Valid at AWN-approved repairers anywhere in the country. Whether you are in Sydney or outback Queensland, you are covered.
Towing, accommodation & car hire
If your vehicle breaks down more than 400km from home and repairs take over 48 hours, AWN reimburses up to $100 each for towing, accommodation, and car hire.
Labour & parts
Both parts and labour for eligible repairs are covered. AWN pays the repairer directly, so you do not pay and claim back.
Transferable
Warranty transfers to a new owner for $75. This adds genuine resale value when you eventually sell.
Keeping your warranty valid
One important obligation: your vehicle must be serviced every 10,000km or 6 months, whichever comes first. You can use any licensed mechanic of your choice and it does not have to be a Toyota dealer. Keep your receipts and submit service records to AWN via awninsurance.com.au or claims@theclaimshub.com.au.
How to make a claim
Step 1
Contact AWN before authorising any repairs
Phone: (07) 3802 5577 | Online 24/7: awninsurance.com.au | Email: claims@theclaimshub.com.au | Hours: Mon-Fri 8:15am-5:15pm AEST
Step 2
Take your vehicle to an AWN-approved repairer
AWN directs you to the closest approved workshop in your area, anywhere in Australia.
Step 3
AWN authorises and pays the repairer
For eligible claims, AWN pays the workshop directly. You do not need to pay out of pocket.
Frequently asked questions
Questions about your warranty? Contact usand we'll point you in the right direction, or reach AWN directly on (07) 3802 5577 or awninsurance.com.au.
AWN Insurance · PO Box 4301, Loganholme QLD 4129 · Phone: (07) 3802 5577
Email: claims@theclaimshub.com.au · Web: awninsurance.com.au · Office hours: Monday-Friday 8:15am-5:15pm AEST · Online claims: 24/7