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Frequently Asked Questions
Quick answers about purchases, warranty, returns, and privacy.
Last updated: 29 July 2025
General & Vehicle Purchase
What information do you provide about vehicles?
Can I inspect or test the vehicle before buying?
Are deposits refundable? What payment options are accepted?
Do you deliver interstate? What are the rates?
Do you accept trade-ins?
Warranty (AWN) — 3 Years
Is a warranty included with my purchase?
What components are covered?
What’s not covered?
How do I make a warranty claim?
Returns & Refunds (NSW Form 5 Statutory Warranty)
Which vehicles get the statutory warranty?
How long does the statutory warranty last?
What’s included under the statutory warranty?
What isn’t covered under returns/refunds?
Privacy & Data
What personal data do you collect?
How do you use my information?
Who do you share my data with?
Do you use cookies?
How can I access or correct my data?
Delivery & Logistics
When will delivery be arranged?